Pricing Policy

All prices (if shared on the website http://www.varanasiweavershub.com) are stated in Indian Rupees and are subject to change, at any time and without notice. VWAS reserves the right to change prices without prior notice at any time. VWAS carries out checks on a regular basis to ensure that the prices shown are correct. However, certain prices may be impacted by an error. 

General Provisions

Unless otherwise specified, the information and products presented on http://www.varanasiweavershub.com are presented solely for the purpose of promoting VWAS’s products and services. However, the Website may identify products that are not available worldwide. 

If any provision, or part of a provision, of these Terms of Use is found to be illegal, invalid or unenforceable, that provision or part-provision shall be deemed not to form part of these Terms of Use, and the legality, validity or enforceability of the remainder of the provisions of these Terms of Use shall not be affected, unless otherwise required by operation of applicable law.

These Terms of Use constitute the entire agreement between you and VWAS in relation to the use of the Website and replace and extinguish all prior agreements, draft agreements, arrangements, undertakings, or collateral contracts of any nature made by the parties, whether oral or written, in relation to such subject matter. 

The waiver by VWAS of a breach of any provision of these Terms of Use will not operate to be interpreted as a waiver of any other or subsequent breach.

Indemnification

The user shall defend, indemnify, and hold VWAS and its affiliates, employees, contractors, vendors, directors, suppliers and representatives harmless from all liabilities, claims, and expenses, including reasonable attorneys’ fees, that arise from or relate to the use or misuse of, or access to, the Services, content, or otherwise from the violation of Terms and Conditions, or infringement by the user, or any third party using their Account or identity in the Services, of any intellectual property or other right, claim or action, including but not limited to personal injury or property damage of any person or entity.

VWAS reserves the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by the user. In such an event, the user will assist and co-operate with VWAS in asserting any available defenses. 

Limitation of Liability

In no event shall VWAS, or its directors, employees, agents, partners, or suppliers, be liable under any contract, tort, strict liability, negligence or any other legal or equitable theory with respect to the services:

‍(i) for any loss of income, loss of profits, loss of contracts, loss of data, cost of procurement of substitute goods or services, or for any indirect, incidental, exemplary, special, punitive, compensatory or consequential loss or damage of any kind (howsoever arising); or

(ii) for any bugs, viruses, trojan or the like (regardless of the source of origination). 

Applicable Law 

These Terms and Conditions shall be governed by the laws of India without regard to the conflicts of law provisions. You agree that any and all disputes arising from or relating to the subject matter of these Terms and Conditions, including disputes relating to the validity thereof, and any disputes related to the use of the Services, shall be governed by the exclusive jurisdiction of the courts located in Varanasi, India.  

Disclaimer 

The information specified on http://www.varanasiweavershub.com  is only intended for general information purposes.

Due to the changing nature of laws and regulations and the intrinsic risks of electronic communication, there may be delays, defects or other inconsistencies in the information provided on this website. The information provided on this website may not be considered as legal or other professional advice. Accordingly, no actions should be taken based on this information without prior expert advice.

VWAS makes no warranties, representations or undertakings about:

  1. any of the content of this website (including, without limitation, any as to the quality, accuracy, completeness or fitness for purpose of any such content); or
  2. any content of any other website referred to or accessed by hypertext links or otherwise through this website ('Third Party Site').

VWAS does not endorse or approve the content of any Third Party Site, nor will it incur any liability in connection with any of them (including, but not limited to, liability arising out of any allegation that the content of any Third Party Site infringes any law or the rights of any person or is obscene, defamatory or scandalous).

In no event will VWAS be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Every effort is made to keep the website up and running smoothly. However, VWAS takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control. 

Contact us 

If you have any questions or comments about these Terms of Use, or general queries, please contact us at the address provided below.

Email Id: info@varanasiweavershub.com

RETURNS & EXCHANGES

Varanasi Weavers and Artisans Society endeavors to ensure that every transaction at our website is seamless. We take great care in delivering our products and adhere to the highest quality standards.

Domestic & International Orders: 

Returns & Exchanges are only allowed if the product is wrongfully delivered, i.e. product doesn’t match the item in the order confirmation, or if it has a genuine quality/manufacturing defect, in which case we will re-fulfill your order with the same or similar product after review of the wrong delivery/quality/ manufacturing defect within a specific time frame (see Customer Care below). 

Given the nature of our products, we reserve the sole discretion to provide the resolution to any situation as we deem fit. Each return or exchange request is handled on a case by case basis and we request you to get in touch with our Customer Care for prompt resolution.

Unfortunately we cannot allow Returns & Exchanges under any other circumstances. Customers are requested to verify and review order(s) including colours, sizes, quantities, etc. of textiles /garments /objects before placing the order.  

No refunds would be given if the customer has provided a wrong or incomplete shipping address, there are 3 failed delivery attempts by our shipping agency and/or the package is refused by the recipient.

Products bought online cannot be exchanged or returned in our office. 

Purchases made during on sale/ discounts are not eligible for any return or exchange.

Before accepting delivery of any merchandise, please ensure that it is in good condition and has not been tampered with. In case you receive a package, which you believe was damaged in transit, please retain the original packaging (along with price tags, invoices, labels etc.) until our insurance adjuster visits to survey the damage. 

Additionally, please mention details about the damaged merchandise on the delivery receipt instead of signing it as 'received'.

 

Disclaimer: 

All policies are subject to change without prior notice. In case of any conflict Terms & Conditions Policy would prevail. 

Customer Care:

To return or exchange a wrongfully delivered product or report a genuine quality/ manufacturing defect in the delivered product, please get in touch with us at info@varanasiweavershub.com within 48 hours of delivery:

Share your order number, date of transaction, delivery address and image of the wrongfully delivered or defective item with us at info@varanasiweavershub.com